Job Description:

A colossal revolution is happening in the way organizations engage with their customers which is pushing market research to become more captivating and Vision Critical is leading the charge. We are the world's leader in providing technology and expertise to help companies recruit, engage and learn more about their own customers. We think fat binders of research results are boring so we figured out a way to make it more exciting. We've developed software to do internet based market research with lots of photos, videos, audio and 3d simulations. Why can't research be fun? Some of the Fortune 500 companies, who happen to be our clients too, agree with us. We work with NHL, Westjet, Virgin Mobile and Sirius Radio.

Our technology has been awarded Microsoft Gold Certification and talked about in business magazines like Fast Company and Vancouver Magazine. Most recently, Vision Critical Ranked as one of BC's Top 50 Employers for 2009 and the Fifth Fastest Growing Technology Company in the Deloitte Technology Fast 50 We have become the world leaders in interactive research but we didn't get there without good people. Are you one of them? Our extreme growth has created an immediate opening for a:

Training Specialist

Vancouver

Role Overview

As a part of the Client Education Department, you will be involved with all aspects of client and staff training with the design and delivery of various training approaches including online modules, multi-stage client education and conferences in support of the Vision Critical custom online research software. This is the opportunity to enhance the entire training platform. Add that to your resume! Do you have a passion for helping others learn? Do you love interacting with others and being the center of attention? Then let's talk. 

Responsibilities

• Provide interactive online and in-person training sessions
• Learn all aspects of our product offering to ensure ongoing improvement of your product knowledge, training and delivery skills, and technical knowledge
• Assist in designing and updating training curriculum for various delivery methods including oral and written content, and online components
• Work with subject matter experts to craft comprehensive training programs
• Manage client training schedules to ensure effective delivery of programs
• Help develop and execute the internal training initiative
• Help measure and produce reporting on client and internal effectiveness with training programs
• Implement creative and effective solutions for our clients and stakeholders

Requirements

• Minimum one to two years related training experience in a high-tech or software environment
• Experience writing educational materials including online and in-person
• University degree plus courses in instructional design, curriculum development and adult learning
• Superior client service skills
• Must have familiarity with providing training over the internet virtually
• Must be able to occasionally travel as training requirements dictate
• Must have flexibility to accommodate international clients and staff members in providing sessions during non-core work hours
• Highly organized and detail oriented
• A background in Market Research is an asset
• You thrive in an extremely dynamic, fast-paced environment

Would you like to find your place in a company that values a work life balance and knows how to have fun? An opportunity where are you are challenged more than Donald Trump's newest apprentice, but in the evenings you can join in our corporate sports teams and/or company band?  If you are interested in catapulting your career to the next level we invite you to apply by clicking the 'Apply on Website' button below or email your resume in PDF format by clicking the 'Apply by Email' button below.