E-Learning for the BC Tech Industry (Fourth Edition)
An opinionated monthly column exploring the current use, future potential, and commercial value of e-learning in BC’s high tech sector.

E-Learning:
July 28th 2000


By Paul Stacey

 

Silicon Valley

 

It's the dog days of summer and I'm in the heart of Silicon Valley at Syllabus www.syllabus.com/syllabus2000/index.html exploring new directions in education technology. Being back in the Bay area has unleashed flashbacks of the golden days when I was free and on the road, living and sleeping in Golden Gate Park with only a backpack on my back. 

 

Over the years San Francisco and the Bay area have remained a port of call, source of inspiration, and checkpoint for me. As a Canadian its great to periodically get directly jacked in to the high tech innovations coming out of Silicon Valley. I make my living implementing, extending and helping others skillfully use those innovations. 

 

My high tech career in the 80's with Up & Running Systems (a Macintosh systems integrator) meant regular pilgrimages to San Francisco for the January MacWorld at the Moscone Centre. I fondly recall Sculley's visionary Knowledge Navigator video, an awesome party thrown by Claris when Bill Campbell was president, and Timothy Leary at the Digital Art Be-In. Up & Running really did things right with the Mini-MacWorld's we provided clients on our return to Ottawa. 

 

In the 90's my career moved from personal computers to high end workstations and system engineering. And now, in July 2000, I'm in Silicon Valley again, on the leading edge of e-learning.

 

Free E-Learning

 

For the last 3 or 4 months, in the spirit and idealism of the 60's, I've been imagining a day when learning will be free. These imaginings have been fueled by:

  • Kevin Kelly's book "New Rules for the New Economy - 10 Radical Strategies for a Connected World" , Rule #4: Follow The Free.

  • The consideration of free e-learning as a business model.

  • My own personal creation of a design template for a free e-learning course.

  • An interest in getting people to try e-learning, because its free

 

Follow The Free

 

I found Kevin Kelly's book "New Rules for the New Economy - 10 Radical Strategies for a Connected World" well, radical. Rule #4 is Follow the Free. In Kelly's words "As resource scarcity gives way to abundance, generosity begets wealth. Following the free rehearses the inevitable fall of prices, and takes advantage of the only true scarcity: human attention... Each human has an absolute limit of 24 hours per day to provide attention to the millions of innovations and opportunities thrown up by the economy. Giving stuff away captures human attention, or mind share, which then leads to market share."

 

If we apply this rule to e-learning there ought to be free e-learning. Free e-learning would be an incredible boon to those seeking to enhance their skills & knowledge. I decided to search and find out.

 

If you really want "free" try the Webmonkey

http://hotwired.lycos.com/webmonkey. Webmonkey is a web developers resource site. You can get great tutorials there on seven different web areas - authoring, design, multimedia, e-business, programming, backend, and jobs. One of the best things about this site is their sense of humour. 

 

Webmonkey is a good place to ask yourself; "Would I mind taking learning with advertising in it?" Personally, I have mixed feelings, but having tried the free e-learning available at webmonkey I'd have to say it can be done. Its like TV, I'd rather there were no ads but... 

 

KnowledgeNet (www.knowledgenet.com) has some excellent free Information Technology e-learning. Click Demos on the Main page and try the KnowledgeNet Interactive demo. I particularly like their use of Macromedia Flash to add rich audio and animation components to the e-learning. 

 

Eloquent http://209.157.169.126/solutions/index.htm

sees themselves more in the corporate presentations and communication business than e-learning but for those who like traditional lecture as a mode of learning Eloquent is great. I think Eloquent's web-based integration of PowerPoint slides with speaker talking head and a running text transcript is slick. I also like the way the transcript of the lecture is searchable and can be sped up or slowed down without affecting the auditory pitch of the speakers voice. Speeding up lets you shorten the viewing time of a presentation, if English is your second language you can slow it down to a more comprehensible speed. You must download the Eloquent Presenter plug-in available at this link but once you do try out some of the examples provided. The Executive Briefing by Geoffrey Moore on ideas in his book Gorilla Game is a good one to try.  Eloquent was recently named one of the Bay areas fastest growing companies. 

 

For those of you who are trainers or teachers or educators looking for free e-learning I recommend the learning seminars provided by the Global Educator's Network www.vu.vlei.com/GEN. The Global Educators' Network is an international forum that brings together communities of educators around the planet. GEN seminars provide a powerful means for sharing ideas and leveraging experience and expertise in e-learning models and methods.

 

Free E-Learning Business Models

 

In thinking about e-learning business models, "free e-learning" presents a conundrum. How do you make money if you give it away? How can "free" lead to

commercial value? 

 

Talk of generosity, of information that wants to be free, and of virtual communities is enough to make any business person scoff at youthful new age

idealism. But as Kevin Kelly points out, "The most popular operating system for web server workstations is a product called Linux, a Unix-compatible program that was originally written by Linus Torvalds, and given away for free. Hundreds of software engineers volunteer their time and expertise to refine and improve Linux, and to keep it free. The engineers don't get paid in money, rather they get better tools than they can buy, tools that can be easily be tweaked by them for maximum performance, tools superiour to what they can make alone, and tools that increase in network value, since they are given away."  

 

And of course even in the eighties we had shareware. The shareware model is pretty straight forward. Thousands of software applications written for all kinds of uses are available on the net for free. Download whatever software you want, try it out, and if you like it send some money to the author. A naive business model? Dozens of entrepreneurs have become millionaires using it.  

 

Mircrosoft gives away its Internet Explorer web browser. Netscape also gives away its browser, as well as its source code. And of course, Sun gave away Java free, sending its stock up and creating a whole industry around Java application development. Pricing a product as free leads to auxiliary services costing money.

 

Have any of the e-learning providers adopted free e-learning as a business model?

 

I think the best current example is notHarvard.com

(www.notharvard.com). NotHarvard.com calls their business model eduCommerce. EduCommerce is the use of free online education to create closer client relationships, build stronger brands, and increase revenues - a kind of e-learning meets e-CRM (Customer Relationship Management) proposition.  

 

Specifically, notHarvard.com creates and designs turnkey, client-based, online learning centres that feature free classes taught by experts. The idea is for clients to build compelling educational content that gives their customers a reason to visit often and stay on-site longer. The client has a chance to build brand and create a more intimate relationship with its customers, while marketing goods and services in a permission-based environment.  

 

In January of this year, notHarvard.com launched Metrowerks' (a Motorola company) online university, CodeWarriorU.com (www.codewarrioru.com) . To date, the site has over 25,000 students. In addition to teaching CodeWarriorU students how to program in C++ and gain other valuable skills, the university site is driving revenue by giving users a context in which they can both learn about the product and make purchases when appropriate.

 

Building a Free E-Learning Course

 

I just finished an e-learning course called DWeb - Designing Web Based Training. This course was 100% on-line. I never met the instructor or my fellow learners face to face. Participants included learners in South Africa and someone in Smithers, B.C. The goal of DWeb is to design your own on-line course. Learning outcomes include a concept map and instructional design template of an e-learning course. I designed a course I call "Experiencing E-Learning" with the intent of having it be a free course. I thought it might be interesting to publish the concept map and instructional design template and invite anyone interested, to collaborate with me in creating it.

 

The Concept Map for "Experiencing E-Learning" can be found at www.techbc.com/FreeMap.htm, and a text based description at www.techbc.com/FreeElearn.htm. If you are interested in freely collaborating on the creation of this course with me let me know via e-mail: stacey@techbc.ca

 

OK, well now that I've shared my homework with you...

 

Try E-Learning Yourself 

 

If you got this far and you haven't followed any of the links, now's a good time to explore. It's the dog days of summer for you too and I'm hoping that those of you who have been wondering what e-learning is like will actually take the time to try some out. Set aside 30 minutes, kick the tires and take e-learning for a test drive so to speak.

 

In Conclusion

 

I am a bit surprised at the companies and organizations featured in this exploration of free e-learning. Kelly sees his "Follow The Free" rule as bi-directional. "If one way to increase product value is to make products free, them many things now free may contain potential value not yet perceived. We can anticipate the eruption of new wealth on the frontier, by tracking down the free." If that is true perhaps one of the e-learning providers featured will emerge as a major player in the new e-learning economy.

 

End Notes

 

A search on the phrase "free e-learning" generated 5680 hits on Yahoo. 

 

As fate would have it this article on "free e-learning" was written in a Santa Clara Marriott hotel room facing, of all places, Freedom Circle road. That I should find myself on Freedom road while writing about free e-learning was bewitching.

 

For a more traditional perspective on pricing e-learning you might want to consider the Price of E-Learning? survey currently being conducted by the Masie Centre, http://geyser.masie.com/ss/wsb.dll/1/july2000.htm. This survey explores issues related to price comparing a traditional classroom course with an e-learning version of the same thing. Would you pay more or less for

the e-learning version? What are the parameters of an e-learning course that add value and hence increase price?

 

Stuart Skorman, founder and CEO of e-learning portal HungryMinds.com was a no show as the Opening Keynote for Syllabus. Word has it he is getting out

of the education technology and learning space. Even e-learning has dotcom casualties in the market shakedown. 

 

Several of my previous columns (see Archives link at the end of this column), tracked DigitalThink (Nasdaq: DTHK). On July 6 DigitalThink announced the purchase of Arista Knowledge Systems, a web-based learning management provider. They followed that announcement with another, on their alliance with EDS that could result in revenues of $150 million for the company. Investors excited by these two deals drove DigitalThink's stock up nearly 50 percent to 51 7/8 from a close of 35 on July 5. Oh yes, there are also dotcom successes.


Paul Stacey is the Director of Corporate Education and Training at the Technical University of British Columbia, a long time education professional in the high tech private sector, and an e-learner. Contact: Paul Stacey


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E-Learning: An opinionated monthly column exploring the current use, future potential, and commercial value of e-learning in BC’s high tech sector.

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