E-Learning for the BC Tech Industry 

An opinionated monthly column exploring the current use, future potential, and commercial value of e-learning in BC’s high tech sector.


The E-Learning Roundtable - Serving up a Smorgasbord of BC E-Learning: March 26th, 2004

By Paul Stacey

These past couple of months the Premier's Technology Council (PTC) has been assembling and tapping in to BC's e-learning expertise. Formed in August 2001 the PTC provides advice to the Premier on all technology-related issues facing British Columbia and its citizens. Several of the Council's five reports to date have made note of e-learning and its potential to improve access to quality education for all British Columbians. The reports are all available at the PTC web site.

On February 3rd, 2004 the PTC organized an E-Learning Roundtable hosted at Royal Roads University. This round table brought together over one hundred and fifty e-learning practitioners from K-12, Post-Secondary, First Nations, Government, and Corporate sectors. The e-learning round table was structured to gather and share best practices, discuss e-learning issues, and find ways to develop the burgeoning online learning industry in British Columbia.

The level of interest in this event was incredibly high. One hundred and fifty people is a big roundtable and apparently many more were interested in attending! I expect the next PTC Report, due out sometime around June, will contain a compilation of the many recommendations made at the roundtable on how government can support e-learning initiatives and remove barriers. Recent initiatives like BCEd Online in the K-12 sector, BCcampus in the post-secondary sector and eLearningBC in the corporate sector attracted considerable attention.

BCEd Online is an umbrella organization whose goal is to build strong and mutually beneficial partnerships among K-12 stakeholders and provide leadership in the development and management of online content, including courses and learning objects. BCEd Online acts as an advocate for learners, teachers and administrators by seeking to inform and influence government policy and programs for online learning. It also provides professional development opportunities for educators engaged in online learning activities and coordinates activities involving the private sector.

BCcampus, an initiative of the Ministry of Advanced Education, promotes collaboration among BC's colleges, university colleges, universities and institutes in online program development and delivery. BCcampus is developing a portal to provide a single access point for learners who want to take post-secondary online courses and programs from any of the 27 public post secondary institutions in the province. A range of accompanying student services are also being put in place including online application, course registration, help desk, lounge areas, etc. BCcampus has an Online Program Development Fund which institutions can apply for as seed capital to develop programs, courses, virtual labs, learning objects and other essential components of an online learning experience. While the funds go directly to institutions the current guidelines support innovation around institutions partnering with BC e-learning companies for project deliverables.

eLearningBC is a marketing and business alliance of entrepreneurial BC e-learning companies. As part of its input to the PTC e-learning roundtable eLearningBC submitted a Marketing Strategy Report which establishes the potential for this emerging sector, makes recommendations, and backs it up with market research.

Recommendations in this report include:

  • put in place a full-time paid e-learning marketing champion
  • focus short term marketing on Canada and the US and long term marketing on international markets
  • target three to five vertical sectors, like the 2010 Olympics, rural communities, health care, ...
  • look at e-learning opportunities and synergies related to BC strengths in gaming and simulation
  • support consolidation among the numerous small industry players

It will be particularly intriguing to see if a set of key policy and infrastructure steps are taken to enhance and grow e-learning as a vibrant BC industry. Government tends to focus on e-learning as a public service and invest in its use in K-12 and post-secondary. While this is important, BC is also uniquely positioned to capitalize on e-learning as a component of its high tech sector.

A potential vehicle to help move the industry forward is Leading Edge BC http://www.leadingedgebc.ca. Announced in Dec. 2003 Leading Edge has received $8.3 million from the province to aggressively market B.C. as an internationally competitive location for technology investment, research and job creation.

Leading Edge wants to put BC on the map for investors and site locators. This is good news for e-learning where an infusion of investment, business model, and ROI know how could inject the sector with additional vitality.

The site locator aspect of the mandate is particularly intriguing. In terms of "attracting" business to BC I believe the marketing message is that BC has the technical and creative talent in place that can help businesses "go digital". From that perspective one possible target that could benefit the e-learning sector is "publishers". Traditional publishers have been slow to capitalize on the e-learning opportunity. Perhaps BC is the place for publishers to establish divisions focused on converting physical assets to digital assets, infusing those assets with rich interactive media, and deploying the digital assets in new markets.

One of the big challenges with BC e-learning is "eating our own cooking". The BC e-learning industry would be very well served if even one of the local big industry sectors embraced e-learning as an essential ingredient to global success. I deeply wish corporate e-learning would shift from an internal employee centric model to an external customer centric model where e-learning is positioned as the means of educating and keeping customers. Balancing engineering prowess with a focus on adoption, use, and customer satisfaction is where e-learning shines. E-learning can be a key marketing, sales and customer relationship tool.

On a smaller scale a select group of eLearningBC companies are working with BC rural communities, starting with Keremeos, to identify the most promising economic development opportunities for the region, the knowledge and skills required to make those economic development opportunities a reality and apply BC e-learning company products and services to help the community achieve those opportunities. The results of this work are intended to be repeatable and exportable to other communities in BC and elsewhere.

BC is a hot pot of e-learning simmering away. I encourage you to get involved. Taste test some BC e-learning products and services. Cook up your own e-learning. Help shape the west coast fusion form of BC e-learning.

 


Paul Stacey, is Director of Development for BCcampus, a collaboration of post-secondary institutions in British Columbia providing a central portal for online access to post-secondary online learning courses, programs and resources. Paul also helps host & produce LearningTimes an online community for education professionals. Contact: Paul Stacey


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E-Learning: An opinionated monthly column exploring the current use, future potential, and commercial value of e-learning in BC’s high tech sector.

E-Learning Archive: an index and links to all the E-learning columns Paul has written for T-Net going back to April 2000.