Alida provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight. Designed for today's always-on, social and mobile savvy customer, Alida's technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need. Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Alida's customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services and achieve better business outcomes.
Hundreds of high-performance organizations use Alida's technology, including Banana Republic, Yahoo and Discovery Communications. Alida has been named as one of the top five SaaS companies and one of the top ten software companies in Canada by Branham300, in addition to being amongst Deloitte's Technology Fast 50, BC's Top Employers and Canada's Top Employers for Young People. Join our team!
About the Team:
The team is responsible for building analytics and visualization capabilities, backed by the data lake and driven by AI technologies. We develop the product features that ingest, curate and transform data to deliver customer intelligence.
Our team works at a fast pace, loves to collaborate, and is relentlessly focused on delivering experiences, not just features. We strongly believe in the following principles: - All for one. We win working as a team. Team productivity trumps individual productivity. We go out of our way to help each other.- Design first. We talk to our customers and design solutions to meet their needs.- Ship It. We're all makers and builders. We believe in finishing, delivering, then iterating.
Responsibilities:
- Architecting and developing the back-end services for various business processes.
- Leading the software engineering best practices by writing testable, reusable, and efficient code.
- Collaborating with front-end developers on the integration of elements.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Building features in micro-services and deploying them into containerized environments.
- Building CI/CD pipelines and provisioning infrastructure as code.
- Keeping informed of advancements in the field of Node.js development.
- Mentoring junior developers and recruiting new talent for the team
A bit about you:
- Have 5+ years of general experience as a software engineer, and at least 2 years' experiences as a Node.js developer.
- Have a Bachelor's degree in computer science/software engineering or equivalent
- Extensive knowledge of web stacks, libraries, frameworks, common design patterns and test automation.
- Solid experience with Docker containerization of applications hosted in Kubernetes clusters.
- Hands-on experiences with front-end technologies such as ReactJS, jQuery ,HTML5 and CSS.
- Working knowledge of developing and deploying web applications with AWS, such as S3, EC2, VPN and Relational Database Services.
- Have working knowledge and experience of building CI/CD pipelines.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.
Ready to join our team?
If you are customer centric, love people, and are interested in joining Alida on providing a world class product while taking your career to the next level, we invite you to apply online now.
The Good Stuff:
+ Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry
+ Best-in-class benefits for you and your family
+ Paid vacation with extra personal days and flexible work environment
+ Great work-life balance with a focus on employee wellness
+ Recognized as a Great Place to Work based on a 93% employee satisfaction rating
+ Collaborative, heartfelt team culture and winner of Comparably's "Best Product & Design Teams Award" and "2020 Best Company Culture Award"
About Us:
Alida created the world's first CXM & Insights Platform, for the world's most customer-obsessed brands, to turn customer truth into action. For over 20 years, iconic brands like Buzzfeed, LinkedIn and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Our unparalleled approach of coupling broad feedback with deep insights creates lasting customer relationships and builds brands that stand the test of time. At Alida we value being bold, empathetic, curious, and authentic. We also have a lot of fun!
We Can't Wait to Meet You!
We couldn't do what we do without our awesome Lider's and look forward to welcoming you to our Alida family. Join us and let's make a difference together.
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
Follow us at www.alida.com and engage with us on LinkedIn, Twitter & Instagram.
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