Job Description

Job Description

The Developers will:

• Act as developers for a suite of applications that are supported by an Application Maintenance Team;
• Be actively involved with the team in maintaining key applications, solving support incidents, analyzing problems, understand service requests, developing software enhancements using the Magik programming language, and performing regular maintenance activities;
• Be required, at times, to liaise with the client representatives in response to support issues or refinement of detailed enhancement requirements;
• Be required to gain a good understanding of the applications they represent, own support issues through to resolution, manage multiple tasks involving support requests, application enhancements and scheduled maintenance duties;
• Be able to troubleshoot a program or utility code to pinpoint where problems may lie, and identify the changes that need to be made and if required can rewrite this code to alleviate the problem;
• Meet the quality standards for delivering services and deliverables including coding and documentation;
• Need to work well in a team environment;
• Be responsive and timely in delivering service to the client;
• Participate in providing 24x7 on-call support on a scheduled basis with other team members.

Mandatory requirements

• 5 years' experience in system development;
• Demonstrated work experience with all of the following technologies:

• GE Smallworld
• Magik development
• Oracle
• Version Managed Data Store (VMDS)

• Demonstrated work experience within an enterprise software support environment involving broad complex business requirements;
• Demonstrated work experience within an enterprise software development lifecycle involving a thorough and regularly scheduled delivery plans;
• Good English language communication skills;
• Positive, flexible, open-minded approach towards work assignments;
• Good interpersonal skills with a natural ability to work with and support colleagues;
• Must be able to work in a team environment, as well as independently with minimal supervision, and work well under pressure;
• Good analytical, troubleshooting, debugging skills and proven ability to discern critical from minor problems;
• Ability to prioritize, manage, and handle multiple tasks simultaneously.

Desirable Skills

• GIS experience;
• Experience supporting applications for an electrical utility organization;
• Working experience on Visual Basic and Java;
• ITIL v3 Foundation Certification.