Job Description

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains - telecom networks, IT, smart devices, and cloud services - we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 180,000 employees, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.

About Huawei Canada

Huawei Canada helps connect Canadians to world-leading high speed wireless Internet and supplies them with cutting edge smart devices. In partnership with Canadian telecommunications providers, we work to bring the benefits of a reliable and secure digital experience to every person, home and organization, including those in rural and remote areas of the country. Huawei first came to Canada in 2008. Today, the company employs more than 1,100 Canadians in research and development, IT, sales and other fields. Huawei Canada is an active supporter of many charitable and community initiatives from coast to coast.

Job Description

• Establish the experience evaluation system and complete the corresponding index design
• Undertake research with a range of cloud services users to better understand their needs, and their relationship with the various factors that influence their environment
• Conduct research across the various forms including review of reports, previous experiments undertaken by various experts in the sector-to come to a point of view around what we know, where there may be bias and where we still have questions
• Responsible for establishing data analysis tools, drive experience improvement through data
• Participate in the next generation's revolutionary design of user experience
• Support the industry-leading competitiveness of Huawei Cloud in terms of user experience
• Engage in the Huawei Cloud's innovative design and planning of user experience
• Develop insights about the Public Cloud industry and user experience trends
• Develop insights about the direction of innovative design
• Responsible for the conceptual design and key scenario design of the design scheme based on human factors research
• Support final commercialization of the innovative design
• Responsible for building a complete design tool chain, assist the team to improve efficiency and design ability
• Help develop a common design language across systems and applications that can be used seamlessly across different use cases

Qualifications

• 10+ years of industry experience with a mix of management and hands on UX, Product or Interaction Design
• Solid knowledge of, and experience with Agile software development
• Mix of service design, customer experience design & user experience design
• Experience with a broad range of research methodologies
• Expert in usability evaluation and data analysis
• Design thinking or similar human-centered design methodology
• Have an in-depth understanding of the characteristics of public cloud services, business models and technical architecture
• Have finished more than 100 projects of large scale, in which the individual serves as the main expert, and finally have a successful business case
• Experience successfully leading and managing large design teams, could get things done effectively and promote interdisciplinary experience improvement
• Experience in managing communications with users and stakeholders

Nice to haves:

• MS or Ph.D. in HCI, interaction design, or related design field preferred, may be substituted with significant industry experience and accomplishments
• Main contributor of the mainstream experience design association, or have international award of design will be preferred
• Experience in a highly agile/scrum environment, have strong innovation ability
• Excellent communication, presentation, interpersonal and storytelling skills; have the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

Additional Information

We thank all applicants for their interest in career opportunities with Huawei. Only selected candidates will be contacted for an interview.