Job Description

Location

Canada - Richmond, British Columbia

Position Title

Director, Inside Sales

Company Overview

Sierra Wireless (NASDAQ: SWIR) (TSX: SW) is an IoT pioneer, empowering businesses and industries to transform and thrive in the connected economy. Customers Start with Sierra because we offer a device to cloud solution, comprised of embedded and networking solutions seamlessly integrated with our secure cloud and connectivity services. OEMs and enterprises worldwide rely on our expertise in delivering fully integrated solutions to reduce complexity, turn data into intelligence and get their connected products and services to market faster. Sierra Wireless has 1,400 employees globally and operates R&D centers in North America, Europe and Asia. For more information, visit www.sierrawireless.com.

Sierra Wireless is an equal-opportunity employer committed to fostering an inclusive and diverse working environment. We welcome people of every race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Responsibilities

We have an opportunity for a Director, Inside Sales to join our Richmond, BC headquarters. In this role, you will be responsible for recruiting, training, and managing a high-performance insides sales team to ensure customer satisfaction and revenue achievement. You have a passion for sales leadership, mentoring and business development. You have 5+ years of sales experience, experience managing new business efforts in an Inside Sales capacity, and proven success in growing or scaling a sales team. You have excellent communication and leadership skills, and a desire to be a part of a dynamic fast-paced environment. Key Accountabilities:

• Meet or exceed Inside Sales department revenue targets or quotas
• Lead the Inside Sales team to identify qualified opportunities, set meetings and close new business
• Hire, develop and manage a team of Inside Sales Representatives
• Work closely with the VP of Inside Sales and Sales Management in creating action plans for team objectives and ensuring growth targets are met
• Manage and validate the sales pipeline to ensure the team is always at or above quota by progressing the deals through stage
• Develop sales key performance indicators and develop a system to consistently measure and improve performance to meet revenue targets
• Coach and inspire team members to stretch and perform their best
• Conduct weekly 1:1's, mentoring and career development sessions for the team
• Identify and implement new processes and procedure to create greater results
• Develop and implement an effective sales training program for new employees
• Leverage technology and sales enablement tools

Required Education, Experience & Competencies

• 7-10 years of proven successful sales management and leadership experience required, preferably Inside Sales
• Experience in growing/scaling a sales team
• Strong coaching abilities and emotional intelligence
• Successful track record in sales-driven environments and superior leadership skills
• Demonstrated success utilizing metrics to drive sales performance
• Expertise in Salesforce.com
• Strong knowledge of demand / pipeline generation methodologies
• In-depth understanding of sales processes and sales reporting, including sales forecasting, territory planning & management
• Experience and ability to work with senior management
• Outstanding relationship building and customer handling skills
• Solution selling experience is an asset
• Experience with sales automation tools is an asset