Job Description

Overview

Overview

We're looking for a Co-op Student, Experience Design to work in the Experience, Communications, Marketing and Insights department to support the Stakeholder Experience Design team.

If you are interested in applying your talents and knowledge and gaining valuable experience to support stakeholder experience, we want to hear from you.

This is an eight-month temporary opportunity starting January 2024.

How you'll make a difference: You'll apply what you've learned in your post-secondary program to help improve the experience for workers and employers across the province who interact with WorkSafeBC.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you'll work primarily from your B.C. home and be on-site in our Richmond office at a minimum of once per month or based on operational needs.

What you'll do

What you'll do

• Provide support for new and ongoing stakeholder experience projects which includes administration, project management and research related tasks
• Conduct secondary research in support of stakeholder experience
• Provide input to help impact change across the organization relating to stakeholder experience
• Schedule, coordinate, and take notes during focus groups and interviews
• Help design journey maps and empathy maps
• Review research findings to detect and visualize common themes
• Assist in the preparation of PowerPoint reports and presentations in alignment with the WorkSafeBC brand
• Provide support for projects which may involve proof reading, quality control or data checks, assistance with participant recruitment, tracking project completions, organizing project folders

Is this a good fit for you?

We're looking for someone who can:

• Demonstrate a high level of quality and accuracy
• Demonstrate effective organization skills
• Demonstrate excellent written and verbal communication skills
• Demonstrate initiative, self-motivation and an ability to work with limited supervision
• Demonstrate a customer experience mindset

Learn more: Hear from past co-op students on what it's like to work here.

Your background and experience

• Currently enrolled in an undergraduate degree program in Marketing, SIAT programs, Interaction Design programs, Data Visualization
• High level of proficiency with Microsoft Office software suite (e.g., Excel, PowerPoint, and Word) is required.
• Experience with interaction design, or marketing or data visualization
• Experience with creating and informing customer journeys

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you're legally entitled to work in Canada
• Confirm you're a registered student at a post-secondary institution

WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who are we?

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries and diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

Benefits of working with us

As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

• 4% in lieu of benefits
• 4% in lieu of vacation

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 pm PST on the closing date.
• A cover letter, resume and transcript are required
• In your cover letter, state why you would like this role and how you are a good fit
• Submit all documents in one file (either Word or PDF files).
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.