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Vineland Municipal Utilities selects Cayenta for CIS
Friday, March 21, 2014Company Profile | Follow Company
Vancouver, BC, March 21, 2014--(T-Net)--Cayenta announced that Vineland Municipal Utilities (VMU) has chosen Cayenta for its Customer Information Solution (CIS).
Vineland Municipal Utilities (VMU) is owned and operated by the City of Vineland. The city's electric utility is the only municipal utility in the State of New Jersey with interconnection sized generation resources. Vineland is an industry leader in solar power; it has over 100 net metered solar accounts and leads the nation's in installed solar capacity per customer. VMU's customer sales base is approximately one-third residential, one-third commercial, and one-third Industrial. The number of customers served includes approximately 25,000 electric customers and 15,000 water customers.
VMU were looking to replace its current Customer Care and Billing system with a CIS that could provide greater functionality to accommodate dynamic pricing options, hourly billing data, net metering and energy banking, responsive budget billing, internet access for customers and integrated customer service functions that provide for faster handling of customer inquiries.
Robert Napier, Assistant Superintendent Distribution for VMU, stated “Cayenta successfully demonstrated that their solution will accommodate all our billing requirements, efficiently process our more difficult work flows and will enhance our customer service functions. The Cayenta software will be the conduit through which we interface with, provide knowledge to and empower all our customers; it will be the face of our utilities for years to come. The software will provide state of the art functions and capabilities to accommodate our business today and the technologies of tomorrow.“
“We have worked hard to develop a comprehensive project plan that will ensure a successful implementation for the VMU and its customers” remarked Brad Atchison, Executive Vice-President of the Cayenta business division. “We look forward to a long and productive partnership with VMU.”
About Cayenta & Harris Utilities:
Cayenta is a wholly-owned subsidiary of N. Harris Computer Corporation that provides a fully integrated and comprehensive ERP solution exclusively to utilities and municipalities. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at http://www.Harriscomputer.com, or call 888-847-7747.
For additional information contact:
Barry Dunphy, VP of Business Development
Cayenta, a division of N. Harris Computer Corporation
(604-570-4300 ext. 416