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Mobilearth Launches Customer Chat for Mobile Banking Clients
Monday, December 10, 2018Company Profile | Follow Company
Burnaby, BC, December 10, 2018--(T-Net)--TRG Mobilearth Inc., a provider of mobile banking apps to banks and credit unions, announced today the launch of on-demand customer to staff chat integrated in the customer mobile banking app.
Beginning in Q1 2019, existing bank and credit union customers of Mobilearth will be invited to participate in the launch. Other institutions interested in exploring the benefits of customer to staff chat through the Mobilearth mobile banking app are will also be invited to participate.
"Institutions are looking for ways to connect with their customers. Customer chat gives customers the ability for real-time communications with staff so questions and support issues are answered in a timely manner before discontent or frustration can build," said Tia Lee, CEO of Mobilearth. We are thrilled to launch this new feature and build on this new competency in conjunction with the customer self-service feature already popular in the Mobilearth mobile banking apps to apply for new accounts."
Customer on-demand chat in mobile banking app core features in the Q1 launch include:
For more information regarding customer on-demand chat and other mobile and online platforms please signup to get more information.
ABOUT MOBILEARTH
Mobilearth provides an omni-channel mobile app experience for financial institution employees and customers; giving them an unparalleled level of mobility to remove location restraints while streamlining branch processes and providing a unified user experience on both side of the counter. It's banking app-ified.
Contact:
Tia Lee
Phone: 604.773.9861
Email: info@mobilearth.com
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Vancouver, BC (Wireless)
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