Vancouver, BC, July 8, 2021--Alida (formerly Vision Critical), creator of the world's first CXM & Insights Platform, announced Intuit Research, a diverse group of researchers, will join its Partner Network to deliver elevated customer experience (CX) and insights to organizations in Singapore, Hong Kong, and the wider Asia Pacific region.

Vancouver, BC, July 5, 2021--Alida (formerly Vision Critical), creator of the world's first CXM & Insights Platform, announced it has teamed up with Echo MR, a global market research firm to expand their growth in supporting brands across Europe in uncovering their customers' evolving preferences and taking action on their needs.

Vancouver, BC, June 29, 2021--Alida (formerly Vision Critical), creator of the world's first CXM & Insights Platform announced that it has secured a US$10 million debt facility from Comerica Bank (NYSE: CMA). The financing was provided by Comerica Bank's Technology and Life Sciences Division.

Vancouver, BC, June 16, 2021--Alida (formerly Vision Critical), creator of the world's first CXM & Insights Platform, announced Bollé Brands, a leading eyewear and head protection group, has chosen Alida to help the company drive elevated customer experiences and inform its growth strategies for their sportswear and lifestyle products.

Vancouver, BC, May 26, 2021--Alida (formerly Vision Critical), creator of the world's first CXM & Insights Platform, announced that its President of Products & Engineering Riaz Raihan has been named as a "Top 25 Software Product Executive of 2021" by The Software Report.

Vancouver, BC, May 18, 2021--Alida (formerly Vision Critical), creator of the world's first CXM & Insights Platform, announced Slalom, a modern consulting firm focused on strategy, technology, and business transformation, will join its Partner Network to deliver elevated customer experience (CX) and insights to organizations worldwide.

Vancouver, BC, May 12, 2021--Alida (formerly Vision Critical), creator of the world's first CXM & Insights Platform, announced it was among the select companies invited by Forrester to participate in its Forrester Wave evaluation, "The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021", where the report recognized the company as a Contender, a year after transitioning into the Customer Experience Management (CXM) market.

Vancouver, BC, May 10, 2021--Alida (formerly Vision Critical), creator of the world's first CXM & Insights Platform, announced that it has been awarded with the Great Place to Work® certification after an independent analysis conducted by Great Place to Work® Institute Canada.

Vancouver, BC, April 30, 2021--Alida (formerly Vision Critical), creator of the world's first Customer Experience Management (CXM) & Insights Platform, delivered its Spring 2021 product release, bringing to market new features across the Alida CXM & Insights Platform.

Vancouver, BC, April 28, 2021--Alida (formerly Vision Critical), creator of the world's first CXM & Insights Platform, announced that PodPlays, a family-friendly audio drama podcast, has chosen Alida Touchpoint to glean continuous and real-time listener feedback that will inform decisions and optimize the experience for its podcast audience.