Vancouver, BC, September 18, 2020--Vision Critical, a continuous customer insights solution provider, announced the appointment of Steven Medeiros to the position of General Manager, Asia Pacific and Japan. Medeiros joins the Vision Critical executive leadership team to expand the company's high-growth trajectory in these regions and support its clients and partners in driving excellence in the customer experience management (CXM) space.

Vancouver, BC, September 1, 2020--Vision Critical, a continuous customer insights solution provider, announced that CEO Ross Wainwright has been named one of the Top 50 SaaS CEOs of 2020 by The Software Report.

Vancouver, BC, July 17, 2020--Vision Critical, a continuous customer insights solution provider in the Customer Experience Management (CXM) space, and Virtual Incentives, an innovator in global reward fulfillment for B2B payments, announced the integration of the Virtual Reward Platform into Vision Critical's Sparq digital insights platform.

Vancouver, BC, July 13, 2020--Vision Critical, a continuous customer insights solution provider, has announced the launch of its Summer 2020 release, to cement itself as a notable enterprise software player in the Customer Experience Management (CXM) space.

Vancouver, BC, July 8, 2020--Vision Critical, a continuous customer insights solution provider in the Customer Experience Management (CXM) space, announced that Gary Smith, a seasoned sales executive with expertise in hyper-growth SaaS organizations, has joined the company as Senior Vice President, Channel & Partner Alliances. Smith is responsible for building the company's global partner business and partner strategy.

Vancouver, BC, June 26, 2020--Vision Critical, a continuous customer insights solution provider in the Customer Experience Management (CXM) space, announced it has appointed Steve Winter to its Board of Directors.

Vancouver, BC, June 23, 2020--Vision Critical, a continuous customer insights solution provider, announced that OMERS, one of Canada's largest defined benefit pension plans, has selected its Sparq digital insights platform and Touchpoint cloud-based app to uncover member insights that unlock real-time feedback to build a better pension experience, deliver better services, and achieve better business outcomes.

Vancouver, BC, May 29, 2020--Vision Critical, a continuous customer insights solution provider, announced that eHealth, Inc., owner of a leading private online health insurance marketplace in the U.S., has selected its Sparqdigital insights platform and Touchpoint cloud-based app to uncover customer insights that unlock real-time feedback to build a better member experience, deliver better services, and achieve better business outcomes.

Vancouver, BC, April 29, 2020--Vision Critical, a continuous customer insights solution provider, introduced its latest innovations to improve customer experience. Touchpoint is a new cloud-based application that enables brands to create quick and engaging interactions with broader customer bases while also extending the already deep functionality within the Sparq communities platform to collect actionable customer insights.  The company also released its  Spring '20 update for Sparq.

Vancouver, BC, April 24, 2020--Vision Critical, a continuous customer insights solution provider, recently welcomed Christopher Chadwick as Vice President of Value Engineering. With more than a decade of experience with global enterprise technology firms, Chadwick brings leadership and innovation to Vision Critical to quantify business value, increase customer engagement and generate consistent enterprise-level revenue.