Hot Job of the Week: Intermediate Service and Installation Specialist (Equicare Health Inc.)
Company: Equicare Health Inc.
Position: Intermediate Service and Installation Specialist
The Installation and Service Specialist is responsible for working directly with customers to implement and support Equicare CS and Active Patient Portal products.
Job Responsibilities include but are not limited to:
- Installation and configuration of Equicare Health products.
- Troubleshooting new installations, ensuring quality implementation and go-live.
- Consulting with customer on best practices for product configuration and deployment.
- Working with associated technology to implement system and resolve issues (Bomgar, SQL Server, IIS, Windows Server, etc).
- Project planning and coordination.
- Responding professionally to customer requests in a timely manner
- Recording, tracking and reporting progress of issues
Experience and Qualifications:
- 2 - 5 years of customer service experience
- Knowledge of MS SQL Server, IIS, .NET, ASP.NET Web Forms
- University degree or diploma in Computer Science, or equivalent work experience
Required Skills and Knowledge:
- Excellent oral and written English communication skills
- Ability to develop effective relationships across all organizational levels
- Understanding of web application security and vulnerabilities
- Strong and effective analytical and problem solving skills
For a complete job description and instructions on how to apply visit https://www.bctechnology.com/scripts/hotjoboftheweek.cfm