Business Objects Selects Symmetrics for their Quickstart Contact Center BI Solution
Friday, November 28, 2008
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Vancouver, BC, November 28, 2008--(T-Net)--Symmetrics today announced that Business Objects (an SAP company) has selected its nVISION Contact Center Performance Management Suite to be a part of its QuickStart program. The new offering from Business Objects is designed to provide customers with pre-built, industry-specific solutions that will help to quickly improve business performance through purpose built BI solutions. Symmetrics' nVISION suite delivers the key elements required for a contact center to effectively manage and leverage its critical information and metrics, to optimize operational performance.
Richard McElroy, VP of Sales and Marketing at Symmetrics adds “By combining the world’s best Business Intelligence technology platform from Business Objects with the contact center-specific solutions and domain expertise from Symmetrics, we have the ultimate team to optimize all reporting, information delivery and performance management efforts within a contact center. Given our solution stack already leverages Business Objects technology for our Info Manager module, this program makes perfect sense and will help both companies expand their business opportunities.”
For More Information
For more information on Symmetrics Business Intelligence Solutions Inc. products and services, phone 1-(604)-688-0882, email them at info@symmetrics.com, or visit them at www.symmetrics.com. For product details on nVISION, visit: http://www.symmetrics.net/solutions/contactcenter.aspx.
About Symmetrics Business Intelligence Solutions, Inc.
Symmetrics is changing the face of Business Intelligence. The company develops best of breed analytical software applications and provides a range of Business Intelligence solutions and services. Strategic partners include Business Objects, Microsoft, Nortel, IEX and others. With particular expertise in the Contact Center marketplace, Symmetrics is uniquely positioned to help customers improve contact center efficiency through effective analysis of performance trends and the optimization of their operations and workforce. www.symmetrics.com
Contacts for Press & Analysts:
Richard McElroy, VP of Sales & Marketing
Symmetrics Business Intelligence Solutions Inc.
Phone (604) 891.5566, Fax (604) 681.8514
richardm@symmetrics.net
Company Snapshot |
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Calabrio
Vancouver (InfoTech)
10-19 Employees In BC (20-49 Employees Total)
Founded: 1996
Symmetrics provides BI software and solutions that solve the problem of reporting and analyzing data from any system in the contact center. We have customers in every region in the world, and partner with leaders like Avaya, Cisco and many others.
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